• Welcome to Warm Commerce

    Member Support

    How to Reach Us

    Email support@warmcommerce.com

    Phone 832-303-0771

    Self Support

    Registration Emails

    1. You should have received a registration email with your initial registration link
    2. If you don’t see the email in your inbox check your junk folder
    3. If you don’t receive a registration email, please contact us and we will resend the  email with link
    4. If the link is not working, please contact us and we will resend the registration email with link
    5. The  registration link will have your email address and a temporary password in it
    6. When you arrive at the registration page just set your new password and submit
    7. If you have any problems saving your new password, please contact us and we will reset it

    How to Rate a Supplier

    1. You will be taken directly to the page to rate your supplier
    2. The ratings are private
    3. Simply use the slider bar to set the ratings and when you are finished, click the Save button
    4. If you are not taken directly to the page to rate your supplier or cannot click the Save button, please contact us and we will resolve the issue

    Login/Password Support

    1. Your browser should save your username and password
    2. If you have already confirmed your initial password, you cannot use the initial password link again
    3. Please go to warmcommerce.force.com/login
    4. If you can’t remember your login, click the Password Reset link
    5. Save this link: warmcommerce.force.com 
    6. You can also go to our warmcommerce.com web site and there is a login button in the top navigation bar
Company Data Protection Policy

Policy brief & purpose
The goal of the data protection policy is to depict the legal data protection aspects in one summarising document. It can also be used as the basis for statutory data protection inspections, e.g. by the customer within the scope of commissioned processing. This is not only to ensure compliance with the European General Data Protection Regulation (GDPR) but also to provide proof of compliance.

Our Company Data Protection Policy refers to our commitment to treat information of employees, customers, stakeholders and other interested parties with the utmost care and confidentiality. With this policy, we ensure that we gather, store and handle data fairly, transparently and with respect towards individual rights.

This policy refers to all parties (employees, job candidates, customers, suppliers etc.) who provide any amount of information to us.

Who is covered under the Data Protection Policy?
Employees of our company and its subsidiaries must follow this policy. Contractors, consultants, partners and any other external entity are also covered. Generally, our policy refers to anyone we collaborate with or acts on our behalf and may need occasional access to data.

Policy elements
As part of our operations, we need to obtain and process information. This information includes any offline or online data that makes a person identifiable such as names, addresses, usernames and passwords, digital footprints, photographs, social security numbers, financial data etc.

Our company collects this information in a transparent way and only with the full cooperation and knowledge of interested parties. Once this information is available to us, the following rules apply.

Our data will be:
●	Accurate and kept up-to-date
●	Collected fairly and for lawful purposes only
●	Processed by the company within its legal and moral boundaries
●	Protected against any unauthorized or illegal access by internal or external parties

Our data will not be:
●	Communicated informally
●	Stored for more than a specified amount of time
●	Transferred to organizations, states or countries that do not have adequate data protection policies
●	Distributed to any party other than the ones agreed upon by the data’s owner (exempting legitimate requests from law enforcement authorities)

In addition to ways of handling the data the company has direct obligations towards people to whom the data belongs. Specifically we must:
●	Let people know which of their data is collected
●	Inform people about how we’ll process their data
●	Inform people about who has access to their information
●	Have provisions in cases of lost, corrupted or compromised data
●	Allow people to request that we modify, erase, reduce or correct data contained in our databases

To exercise data protection we’re committed to:
●	Restrict and monitor access to sensitive data
●	Develop transparent data collection procedures
●	Train employees in online privacy and security measures
●	Build secure networks to protect online data from cyberattacks
●	Establish clear procedures for reporting privacy breaches or data misuse
●	Include contract clauses or communicate statements on how we handle data
●	Establish data protection practices (document shredding, secure locks, data encryption, frequent backups, access authorization etc.)

Our data protection provisions will appear on our website.

Disciplinary Consequences
All principles described in this policy must be strictly followed. A breach of data protection guidelines will invoke disciplinary and possibly legal action.